Special services for disabled tourists who visit Israel

Tourists can benefit from Yad Sarah’s services from the moment of arrival in Israel. These services include:

Service: Lending medical & adaptive equipment

Available in: Yad Sarah branches nationwide

Terms: Deposit varies according to item + delivery charge
Notice needed: 1 week, preferably

Comments: For most equipment, no notice

Service: Equip your hotel room to make your stay more comfortable.

Available in: Most cities in Israel

Terms: Deposit for equipment + transport costs

Notice needed: 3 weeks

Comments: Subject to hotel policy

Service: Lending of oxygen cylinders / concentrators

Available in: Yad Sarah branches in major cities

Terms: Deposit for equipment + delivery charge if required
Notice needed: 2 weeks, preferably

Comments: Personal tubing & masks should be brought

Service: Transportation to and from Ben Gurion Airport

Available in: Most major cities in Israel

Terms: Fees subject to destination

Notice needed: At least 2 weeks

Comments : Subject to availability of vehicle. Service runs from 8 a.m. until 10 p.m., not on the Sabbath or holidays.

Service: Inter-city transport – sightseeing / other, and inner-city

Available in: Jerusalem & Tel Aviv

Terms: Fixed fees

Notice needed: 2 weeks

Comments: It is possible to make arrangements with shorter notice.

Service: Information on touring Israel

Available in: Via services for tourists

Terms: Free of charge

Notice needed: Office hours: Sun-Thurs 9am – 5pm (Jerusalem time)

Comments: Information given by fax, phone, or e-mail

For all the above services please contact the TOURISM DESK at 972-2-644-4664 or Fax: 972-2-644-4817

Please use the request form to list your details and requirements.

To see a prospectus of services available to tourists with special needs, click here (in PDF format).